Welcome!

To start Trackting BIKE you need only a few minutes. Installation is simple and fast.

ATTENZIONE: SE HAI ACQUISTATO EVO PER E-BIKE QUI NON TROVI LA GUIDA PER TE. DEVI CLICCARE QUI.

Guarda questo breve video o leggi i pochi facili passaggi descritti sotto.

INSIDE THE BOX

Inside the box you find:
– the GPS Tracker 
– the charge cable
– anti-tampering screws and key

1. INSTALL THE APP “TRACKTING”

For iPhone (iOS>11) click here – App Store

For Android (version >6) click here – Google Play

2. CREATE AND ACTIVATE YOUR ACCOUNT ON THE APP

Launch the App, click on Sign up and follow the instructions on the screen.

Open the App and create your account. In order to make it running, you must confirm the new account by selecting the link you have received via email.

If you already have another device by Trackting, you can launch the App and select login with your current account: in this case, you just have to add the new device inside your “Vehicles” which you find in the Menu.

 

3. PAIR YOUR TRACKER

Select Add New Device (+) and enter the UID code found on the back your your Tracker (black).

 

4. CHARGE YOUR TRACKER

The charging port with magnetic connector is protected by the rubber cap. Use only the supplied cable.
You can connect it to the mobile phone charger or to the PC.
Leave the tracker charging until the LED turns green.

 
 

5. PERFORM THE FIRST LOCALIZATION

Enter the app and activate ‘Lock’ mode (closed padlock) for your bike or e-bike. Simulate a theft: ride outside for a few minutes, checking that the location updates on the app.
The position is normally acquired in a few tens of seconds, but it may be necessary to wait a few minutes only in this first phase. Trackting BIKE will detect the theft, and enter Alarm mode.

Well done! The first phase of activation is completed.

6. ADD YOUT PHONE NUMBER

In case of theft, Trackting BIKE will alert you with a phone call. Be sure to save your phone number in your Account settings, and verify it is correct.

  • Open the App, go to Account, then scroll down and enter your phone number, with the international code (i.e. Italy +39), then select OK.

  • Now enter the four-digit code you have received via SMS (you need to wait for it at least 5 minutes) and select OK.

  • Save the number +18304444666 in your contacts as “Trackting Alarm”, so that it will ring even if you have your phone in Do Not Disturb mode. This is an automatic system: do not call this number: there is no operator answering to you. 

  • Alarm calls are unlimited unless you answer to the call or if you reject, using the red button on your screen. Otherwise, if you or your voicemail answers, there are max. 5 calls available per month (push notifications are unlimited in any case).
    IMPORTANT: Check with your operator how to disable your voicemail in case of no answer or call reject.

 

7. PROPER USE OF THE GPS TRACKER

For correct functioning of Trackting BIKE, it is very important to make sure that the protective cap of the charging input on the tracker is closed perfectly, otherwise water could enter and damage the device.
Never wash with a water jet or pressure washer.