Welcome!
To start Trackting BIKE you need only a few minutes. Installation is simple and fast.
ATTENZIONE: SE HAI ACQUISTATO EVO PER E-BIKE QUI NON TROVI LA GUIDA PER TE. DEVI CLICCARE QUI.
Guarda questo breve video o leggi i pochi facili passaggi descritti sotto.
1. INSTALL THE APP “TRACKTING”
For iPhone (iOS>11) click here – App Store
For Android (version >6) click here – Google Play
Create your Account: it will be active after you confirm it from the link you will receive by email.
IMPORTANT: In case of theft Trackting will call you to notify you. You must enter your phone number in the “Account” section right away.
2. ACTIVATE YOUR TRACKER
Connect the cable that came with the Tracker model (T7 or T9) to a battery charger-the Led will either start flashing red or turn solid green.
Open the App, go to the “Vehicles” section and click on “Add Device” in the upper right corner.
Now frame the QR Code found on your personal card inside the package.
Enter a name and photo for your bike.
When the Led turns steady green, charging is complete-you can now attach the device to your bike.
3. INSTALL IT ON YOUR BIKE
How to install BIKE T7 for bottle cage of bicycles and e-bikes
How to install BIKE T9 inside the steerer tube of your mountain bike and e-MTB
4. TRY IT NOW!
Get outdoors with your bike. Open the App in the Vehicles section and click on the tab for your bike.
Select the button at the bottom right to connect to the device.
Click on the padlock that should turn yellow to activate Protection.
Before you get back in the saddle, you must disable Protection by clicking on the lock, which will turn green.
IMPORTANT
In case of theft, Trackting BIKE will alert you with a phone call. Be sure to save your phone number in your Account settings, and verify it is correct.
Open the App, go to Account, then scroll down and enter your phone number, with the international code (i.e. Italy +39), then select OK.
Now enter the four-digit code you have received via SMS (you need to wait for it at least 5 minutes) and select OK.
Save the number +18304444666 in your contacts as “Trackting Alarm”, so that it will ring even if you have your phone in Do Not Disturb mode. This is an automatic system: do not call this number: there is no operator answering to you.
Alarm calls are unlimited unless you answer to the call or if you reject, using the red button on your screen. Otherwise, if you or your voicemail answers, there are max. 10 calls available per month (push notifications are unlimited in any case).
IMPORTANT: Check with your operator how to disable your voicemail in case of no answer or call reject.For proper operation of the TRACKING BIKE, it is very important to make sure that on the tracker the protective cap of the charging inlet is closed tightly, otherwise water may enter and damage the device.
Remove the device from the bike when using the water jet hose or pressure washer.
