Start

For iPhone (Version iOS>11) CLICK HERE >> App Store.
For Android (Version 6 or successive) CLICK HERE >> Google Play.

Launch the app, click on Register and follow the instructions you will see:

You must necessarily create a new account on the app even if you already have one in Trackting (e.g. for the SMART app or as a registered account in our shop). Accounts are not linked in any way to respect your privacy.

Your new EVO account will only be active once you have confirmed the link you will receive by email.

You must create a new account directly on the App, even when you previously created one for other Trackting services and products (i.e. if you already signed up in our store for buying Smart Alarm, or if you are already registered in the App Trackting Smart Alarm). The different accounts are not connected in order to respect your privacy.
Your new account for EVO will be activated via the confirmation link sent to your email.

Select ‘Add new device’ and enter the 8-digit UID code found on the back of your Trackting CARD.

Enter the App and set the Lock mode (padlock closed) for your e-bike or your two-wheeled electric vehicle.
Pretend to be a thief! Ride your bike out for a few minutes and check the App to make sure the position is being updated.
It usually takes tens of seconds to read a position but it may take up to a few minutes to activate the system the first time only.
EVO detects the theft, switches into Alarm mode (red icons and starts localizing every 30 seconds).
Well done! You have completed the first activation phase.

In case of theft, EVO will alert you with a phone call. Be sure to save your phone number in your Account settings, and verify it is correct.
Open the App, go to Account, then scroll down and enter your phone number, with the international code (i.e. Germany +49), then select OK.
Now enter the four-digit code you have received via SMS (you need to wait for it at least 5 minutes) and select OK.

EVO is designed to be smart and easy to use. To get the most out of the service it provides, please learn more about how it works by reading here.

You can find answers to most of your questions or open an assistance ticket here: EVO Customer Support.