How it works
Learn about it to get the most out of it
Trackting SMART consists of two elements: the Tracker and the Tag.
The Tracker is to be placed on the vehicle and is the heart of the system, with a motion sensor, GPS and integrated SIM card without any fees.
The key-holder Tag, which you will carry with you at all times, allows the Tracker to recognize when you are driving.
The Tracker is activated only when you park: it does not track your movements, but reacts immediately in case of theft.

When you start your vehicle, the Tracker senses movement and wakes up from standby, looking for the Tag to verify that it is indeed you and not a thief driving.
With the new SMART V3 model, as soon as the Tag locks onto the Tracker it emits three blue flashes. Read more here.
When the Tag is detected, the Tracker goes back to standby without tracking your movements, optimizing battery life and respecting your privacy.
NOTE
If you open the App while driving you will always see your last parking location. This is normal: Trackting SMART only tracks your vehicle if it is stolen.

Every time you park and drive away from your vehicle, the Tracker automatically activates and starts protecting you.
With the new SMART V3 model, the Tag flashes three times green to indicate that it has disengaged from the Tracker. Read more here.
After a few minutes you will also receive a parking notification with the location on the App.
Any movement in your absence, that is, without a Tag nearby, is recognized as a theft attempt and will trigger the alarm.
NOTE
If you park indoors, the GPS may not detect the location-don’t worry because the vehicle is still protected and, in case of theft, tracking will begin as soon as the vehicle goes outside.

If the Tracker detects unauthorized movement, i.e., in the absence of the Tag, it enters Alarm mode i.e., it sends you a notification and/or a phone call and starts GPS tracking of the vehicle. By opening the App you can check the location, direction and speed.
NOTE
You can adjust the sensitivity of the Tracker’s motion sensor via the App to suit your needs and your vehicle.

The Tracker is rechargeable via USB-C. You can view the charging status on the App and you will receive a notification if the battery is low.
The Tag comes with a long-lasting non-rechargeable button battery (CR2032).
NOTE
The Tracker should not be left constantly powered on the vehicle because it would be easily detected by thieves and the battery may deteriorate.

Who knows where my car is?
How do alarm calls work?
How long does the battery last?
All the answers in our FAQ
Consult the FAQ
Need an help? Visit customer support
You will find all the answers to your questions about the use of the product.
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