Follow these simple instructions to activate your Smart Alarm

Welcome!

To start Trackting SMART you need only a few minutes. Installation is simple and fast.

ATTENTION: IF YOU BOUGHT EVO FOR E-BIKES, THIS IS NOT YOUR GUIDE. YOU MUST GO HERE.

Watch this short video (English subtitles) or read the few simple steps below.

1. CHARGE YOUR TRACKER

Remove the side rubber cover to free the micro USB socket located on the side (use a pin to help you to pull it out).
Connect the Tracker to a charger or a PC via the supplied micro USB cable.
Allow it charge until you see the green LED.

*For safety reasons, the internal battery is inactive during shipment, but may be discharged upon delivery. Therefore it is advisable to leave the device on charge for this amount of time.

NOTE: the Tag inside the package is already paired with the Tracker purchased. No action is needed on this Tag for activation.

2. INSTALL THE APP “TRACKTING”

If you have an iPhone (iOS>11 version) click here – App Store
If you have an Android phone (version 6 or successive) click here – Google Play

3. CREATE AND ACTIVATE YOUR ACCOUNT ON THE APP

Launch the App, click on Sign up and follow the instructions on the screen.

Your App account will be activated via the confirmation link sent to your email account.

If you already have got an account on the App because you have another Trackting device, you just have to add your new tracker in the Vehicles’ list (see the lower menu).

4. PAIR YOUR TRACKER

Go to Vechicles and click on Add device (+) and enter the UID code found on the back your your Tracker (black).

5. PERFORM THE FIRST LOCALIZATION

Disconnect the Tracker from the charger
Go outdoors with your vehicle and, holding the Tag with you, place the Tracker with the top (opposite the label) facing upwards.
Now leave the Tracker on the vehicle and move away with the Tag at least 30 metres.
You will receive a notificaton on your phone: Trackting SMART performed its first park event! Now open the app and see the position on the map.

6. ADD YOUT PHONE NUMBER

In case of theft, Trackting SMART will alert you with a phone call. Be sure to save your phone number in your Account settings, and verify it is correct.

Open the App, go to Account, then scroll down and enter your phone number, with the international code (i.e. Germany +49), then select OK.

Now enter the four-digit code you have received via SMS (you need to wait for it at least 5 minutes) and select OK.

NOTES

Save the number +18304444666 in your contacts as “Trackting Alarm”, so that it will ring even if you have your phone in Do Not Disturb mode. This is an automatic system: do not call this number: there is no operator answering to you.
Alarm calls are unlimited unless you answer to the call or if you reject, using the red button on your screen. Otherwise, if you or your voicemail answers, there are max. 5 calls available per month (push notifications are unlimited in any case).
IMPORTANT: Check with your operator how to disable your voicemail in case of no answer or call reject.

7. FIX THE TRACKER TO YOUR VEHICLE

Now the Tracker is ready to be placed on your vehicle: whether you secure it with double-sided tape or the bracket Smart Clip (optional), ideal for motorbikes. On cars and vans, you can just put it under the seat.

Always be sure that it is fixed face-up so that the GPS receiver may pick up the signals from the satellites.

Do not fix it next to large metallic masses or heat source (engine).

Trackting SMART is sealed and is water resistant, but it is recommended to place it in a protected area, away from water or other liquids

8. GET TO KNOW TRACKTING AND GET THE BEST OUT OF IT

Trackting SMART is a designed to be easy to use.
To get the best out of the service it provides, please learn more about how it works by reading this simple instructions notes.

IF YOU NEED AN ADDITIONAL TAG

If you have bought an additional Tag for your Tracker, i.e. for family members using the same car, you must pair it with the Tracker from the App. Follow these simple steps as described here.

NOTE: the first Tag inside the package with Trackting SMART is already paired. You don’t need to do anything with this one.

TECHNICAL SUPPORT AND TROUBLESHOOTING

You can find answers to most of your questions or open an assistance ticket here: Customer Support.

Welcome!

To start Trackting SMART you need only a few minutes. Installation is simple and fast.

ATTENTION: IF YOU BOUGHT EVO FOR E-BIKES, THIS IS NOT YOUR GUIDE. YOU MUST GO HERE.

Watch this short video (English subtitles) or read the few simple steps below.

1. CHARGE YOUR TRACKER

Remove the side rubber cover to free the micro USB socket located on the side (use a pin to help you to pull it out).

Connect the Tracker to a charger or a PC via the supplied micro USB cable.

Allow it charge until you see the green LED.

*For safety reasons, the internal battery is inactive during shipment, but may be discharged upon delivery. Therefore it is advisable to leave the device on charge for this amount of time.

NOTE: the Tag inside the package is already paired with the Tracker purchased. No action is needed on this Tag for activation.

2. INSTALL THE APP “TRACKTING”

If you have an iPhone (iOS>11 version) click here – App StoreIf you have an Android phone (version 6 or successive) click here – Google Play

3. CREATE AND ACTIVATE YOUR ACCOUNT ON THE APP

Launch the App, click on Sign up and follow the instructions on the screen.

Your App account will be activated via the confirmation link sent to your email account.If you already have got an account on the App because you have another Trackting device, you just have to add your new tracker in the Vehicles’ list (see the lower menu).

4. PAIR YOUR TRACKER

Go to Vechicles and click on Add device (+) and enter the UID code found on the back your your Tracker (black).

5. PERFORM THE FIRST LOCALIZATION

Disconnect the Tracker from the charger

Go outdoors with your vehicle and, holding the Tag with you, place the Tracker with the top (opposite the label) facing upwards.

Now leave the Tracker on the vehicle and move away with the Tag at least 30 metres.

You will receive a notificaton on your phone: Trackting SMART performed its first park event! Now open the app and see the position on the map.

6. ADD YOUT PHONE NUMBER

In case of theft, Trackting SMART will alert you with a phone call. Be sure to save your phone number in your Account settings, and verify it is correct.

Open the App, go to Account, then scroll down and enter your phone number, with the international code (i.e. Germany +49), then select OK.

Now enter the four-digit code you have received via SMS (you need to wait for it at least 5 minutes) and select OK.

NOTES

Save the number +18304444666 in your contacts as “Trackting Alarm”, so that it will ring even if you have your phone in Do Not Disturb mode. This is an automatic system: do not call this number: there is no operator answering to you.

Alarm calls are unlimited unless you answer to the call or if you reject, using the red button on your screen. Otherwise, if you or your voicemail answers, there are max. 5 calls available per month (push notifications are unlimited in any case).

IMPORTANT: Check with your operator how to disable your voicemail in case of no answer or call reject.

7. FIX THE TRACKER TO YOUR VEHICLE

Now the Tracker is ready to be placed on your vehicle: whether you secure it with double-sided tape or the bracket Smart Clip (optional), ideal for motorbikes. On cars and vans, you can just put it under the seat.

Always be sure that it is fixed face-up so that the GPS receiver may pick up the signals from the satellites.

Do not fix it next to large metallic masses or heat source (engine).

Trackting SMART is sealed and is water resistant, but it is recommended to place it in a protected area, away from water or other liquids

8. GET TO KNOW TRACKTING AND GET THE BEST OUT OF IT

Trackting SMART is a designed to be easy to use. To get the best out of the service it provides, please learn more about how it works by reading this simple instructions notes.

IF YOU NEED AN ADDITIONAL TAG

If you have bought an additional Tag for your Tracker, i.e. for family members using the same car, you must pair it with the Tracker from the App. Follow these simple steps as described here.

NOTE: the first Tag inside the package with Trackting SMART is already paired. You don’t need to do anything with this one.

TECHNICAL SUPPORT AND TROUBLESHOOTING

You can find answers to most of your questions or open an assistance ticket here: Customer Support.

Parlano di noi

TRACKTING SMART

SUPPORT

COMPANY

DISCOVER ALSO

If you have an iPhone (iOS>11 version) click here – App Store
If you have an Android phone (version 6 or successive) click here – Google Play

Your App account will be activated via the confirmation link sent to your email account.

If you already have got an account on the App because you have another Trackting device, you just have to add your new tracker in the Vehicles’ list (see the lower menu).

Trackting SMART is a designed to be easy to use.
To get the best out of the service it provides, please learn more about how it works by reading this simple instructions notes.